Frequently Asked Questions
How can we help you?
About DataNoodle
Who should use DataNoodle?
If you're an online retailer, try out DataNoodle to track your website and pricing updates, alongside those of your competitors. Our upcoming features include social, campaign, and consumer tracking - with a convenient dashboard to link all the data sets together.
If you're a supplier/manufacturer, DataNoodle can track your products across online channels for any violations of your recommended prices and brand guidelines.
If you're a webmaster or content/SEO manager, DataNoodle can keep you on top of any updates that happen on your website, alert you to unauthorised changes and site errors, and let you pinpoint which content or pricing tactics led to higher conversion rates and revenue.
What will DataNoodle add to my business?
DataNoodle will save you time, effort, and stress by monitoring your competitors' pricing and content strategies automatically. Now you can finally abandon that error-prone manual tracking spreadsheet and pay attention to more important things.
How does DataNoodle collect data?
DataNoodle crawls the web (like search engines do) for publicly available information on websites of retailers and brands. Data points we collect include product name and description, price, promotion, category, stock availability, SEO tags and attributes, and more. Our proprietary deep learning AI then normalises and analyses the data collected to present clean, standardised data sets to our users.
Where is my data stored?
DataNoodle data sets are securely stored on Google Cloud servers.
Website Tracking
A website won't return any tracked data, what's wrong?
When you first enter a website to be crawled, the first data scan can take up to 24 hours to complete. We'll send you an email when your data's ready to be viewed.
If the website doesn't return any data after 24 hours, it may mean that the website owner has blocked access to robots like DataNoodle. In this case, we're not able to track the website. However, it's unlikely you'll encounter this issue because most websites don't have robot blocking enabled.
Is there a limit on how many sites and pages I can monitor?
It depends on your plan. Please refer to the Pricing page for details on each plan's monitoring limits.
How does DataNoodle determine which URL to crawl first?
DataNoodle tracks from the URL first added to your Ecosystem, using the links on this page to find the subsequent pages. We recommend that you put in the homepage ("https://www.yourdomain.com").
Can DataNoodle crawl marketplaces like Amazon, eBay, and AliBaba?
Yes, however the number of pages you can track is restricted by your account level. One of these massive websites will most likely use up all of your page tracking allotment.
Does DataNoodle monitor all changes, even small ones?
Yes, DataNoodle will detect even the smallest changes. We track all changes to text, image, and video content. We also track code level changes such as scripts, links, headings, page titles, and meta descriptions.
How frequently does DataNoodle check for new changes?
Currently, once per day. We're developing a feature that will soon allow our users to set more specific intervals.
Will I be alerted if a page has changed?
You will be soon. For now, we send a weekly dashboard email letting you know how many new pages were crawled for you in the past seven days, along with the total amount of products discovered.
Product Tracking
What is structured data?
Structured data is a way of organising and presenting information on a website that makes it easy for machines to read and understand. Adding structured data is done at the code level, and doesn't change how the website appears to human visitors.
For example, structured data helps the machines that power Google and other search engines to understand what a website is about, which can result in increased search engine traffic.
What types of structured data does DataNoodle track?
DataNoodle tracks price, currency, stock availability, name, brand, SKU, and product description.
How can I check if a website has structured data?
Go to validator.schema.org and enter a URL to test.
We advise that you use a product page URL. This will have the type of product-related structured data we're looking for, such as price and SKU.
If the page does have structured data, you'll see the "Product" option on the right-hand side of the test results page. Click this and it will show you the product-related structured data points being used on this page.
Can I track specific pages vs. entire websites?
Not yet. We're working on this feature.
Why does my Product Data table have missing structured data?
Though the adoption of structured data has exploded in recent years, websites still need to opt into its use. Website owners can choose whether they want structured data at all, and also which types to use and leave out.
If your Product Data table is missing all or any structured data points, it's because the tracked website hasn't implemented them.
This is happens more often with smaller and/or older websites. Bigger players are more likely to implement structured data because they know it helps with their SEO performance. Additionally, many modern content management systems and website themes implement structured data automatically.